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Tyco Retail Solutions & Chico Soma
Tyco Retail Solutions & Chico Soma 2015 AIM 2015 RFID Case Study Competition Participant The Business and Technical Challenge Traditionally for retailers, annual fiscal inventories are costly and potentially disruptive to their daily business. With Soma’s relatively few physical inventory counts each year, accuracy could steadily decline throughout the months until the next inventory. Accordingly, their stores did not have confidence in their inventory numbers. Since intimate apparel merchandise is heavily style, size and color oriented, keeping a full assortment always available on the sales floor was labor intensive. The current replenishment process was difficult, lacking accurate inventory visibility on the floor and in the backroom. When shipments were received, associates only knew what was in each box by opening it and sorting through all contents, making it challenging The Solution Soma launched an RFID pilot project with Tyco Retail Solutions in 13 of their stores to address their inventory accuracy and visibility challenges. Their real-time RFID inventory store solution focused on a variety of inventory management processes including weekly cycle counting versus the previous annual fiscal inventory, store receiving, daily sales floor replenishment, product location assistance for replenishment and customer service, and exit door monitoring. Soma will deploy a new point of sale (POS) system next year and will then add RFID POS transactions.

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